Professional Skills
Problem-Solving Fundamentals
Have you ever known someone who seems to have an answer for any challenge? No matter what life throws their way, they take it in stride. While some people may just have a knack for it, the truth is that anyone can develop strong problem-solving skills. In this course, you’ll start with a five-step problem-solving proce...
Skills you will build
About this course
Have you ever known someone who seems to have an answer for any challenge? No matter what life throws their way, they take it in stride. While some people may just have a knack for it, the truth is that anyone can develop strong problem-solving skills. In this course, you’ll start with a five-step problem-solving process anyone can use. Then, you’ll learn some strategies and behaviors to make problem-solving easier. Finally, you’ll get tips for rising above challenges and barriers that will inevitably come your way.
Course outline
8 topics · 70 min
- 1 What Problem-Solving Is … and Isn’t
- 2 5-Step Problem-Solving Process
- 3 Top Skills and Problem-Solving Strategies
- 4 How to Grow Your Problem-Solving Skills
- 5 Managing Complicated vs. Complex Problems
- 6 Overcoming Barriers to Effective Problem-Solving
- 7 Summary
- 8 Quiz
Problem-Solving Fundamentals
Free
Start learning- Certificate on completion
- Access on phone and desktop
- Interactive course
- Scenarios