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Leading Through Difficult Times

Data breaches, natural disasters, and workplace violence are just a few of the risks businesses face. Crises like these can throw a company into chaos, threaten public and employee safety, and more. While predicting a crisis is nearly impossible, you can take steps to prepare for, mitigate, and navigate the most likely...

1 lesson 55 min Beginner Online, at your own pace

Skills you will build

Leadership Stakeholder Communication Crisis Management

About this course

Data breaches, natural disasters, and workplace violence are just a few of the risks businesses face. Crises like these can throw a company into chaos, threaten public and employee safety, and more. While predicting a crisis is nearly impossible, you can take steps to prepare for, mitigate, and navigate the most likely risks. In this course, you’ll learn how to lead through difficult times using crisis management. You’ll get an in-depth look at each stage of crisis management, including the critical steps you should take before, during, and after a crisis.

Course outline

10 topics · 55 min

  1. 1 Introduction
  2. 2 How a Crisis Can Impact Your Business
  3. 3 Common Types of Business Crises
  4. 4 What Is Crisis Management?
  5. 5 Preventing and Preparing for a Crisis
  6. 6 Responding to a Crisis
  7. 7 Recovering After a Crisis
  8. 8 A Real-World Scenario
  9. 9 Summary
  10. 10 Quiz

Leading Through Difficult Times

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  • Certificate on completion
  • Access on phone and desktop
  • Interactive course
  • Scenarios
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