Human Resources
How Great Leaders Solve Problems
Leaders wear many hats in the workplace – coach, facilitator, and strategist are just a few. But when it comes to meeting goals and objectives, problem-solver is one of their most important roles. As problem-solvers, effective leaders take proactive measures to avoid issues, address them when they arise, and keep their...
Skills you will build
About this course
Leaders wear many hats in the workplace – coach, facilitator, and strategist are just a few. But when it comes to meeting goals and objectives, problem-solver is one of their most important roles. As problem-solvers, effective leaders take proactive measures to avoid issues, address them when they arise, and keep their teams moving forward. A good leader possesses strong problem-solving skills, but a great leader also develops these skills in employees. They also foster a work environment that elicits creative solutions from their teams. So, what skills and strategies do effective leaders employ when facing workplace problems?
Course outline
10 topics · 65 min
- 1 Introduction to Workplace Problems
- 2 A Leader’s Role in Solving Problems
- 3 Problem Prevention and Detection
- 4 The Problem-Solving Process
- 5 Framing and Communicating Problems
- 6 Facilitating Creative Problem-Solving on Your Team
- 7 Overcoming Barriers to Creative Problem-Solving
- 8 Check Your Understanding
- 9 Summary
- 10 Quiz
How Great Leaders Solve Problems
Free
Start learning- Certificate on completion
- Access on phone and desktop
- Interactive course
- Scenarios