Diversity and Inclusion
Having Uncomfortable Conversations About Sensitive Issues
In Uncensored: My Life and Uncomfortable Conversations at the Intersection of Black and White America, author Zachary Wood walks learners through a nine-step process for having difficult conversations about controversial issues. First, you’ll glimpse inside Wood’s personal story and how it impacted his approach to enga...
Skills you will build
About this course
In Uncensored: My Life and Uncomfortable Conversations at the Intersection of Black and White America, author Zachary Wood walks learners through a nine-step process for having difficult conversations about controversial issues. First, you’ll glimpse inside Wood’s personal story and how it impacted his approach to engaging with opposing viewpoints. Then, you’ll learn strategies to use before, during, and after challenging conversations to promote deeper understanding and productive dialogue.
Course outline
12 topics · 40 min
- 1 Introduction
- 2 Identify a Controversial Issue You Care About
- 3 Identify Your Core Values
- 4 Wrestle with the Worst Before You Converse
- 5 Ask Personal Questions
- 6 Listen Closely Before You Speak
- 7 Disagree Tactfully, Argue Thoughtfully
- 8 Thank the Person and Ask for a Recommendation
- 9 Reflect Back on the Conversation
- 10 Think About the Bigger Picture
- 11 Summary
- 12 Quiz
Having Uncomfortable Conversations About Sensitive Issues
Free
Start learning- Certificate on completion
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