Professional Skills
Guide to Negotiation and Persuasion
“Influencers” make a name for themselves because they can make others change or take action. Whether in a boardroom or on a social media platform, people who can influence others possess one or both of these skills: persuasion and negotiation. In this course, we’ll review the differences, competencies, and use cases fo...
Skills you will build
About this course
“Influencers” make a name for themselves because they can make others change or take action. Whether in a boardroom or on a social media platform, people who can influence others possess one or both of these skills: persuasion and negotiation. In this course, we’ll review the differences, competencies, and use cases for persuasion and negotiation. You’ll also learn common types and tactics. Finally, we’ll look at common mistakes to avoid when trying to influence others, and learn five steps critical to improving your negotiation and persuasion skills.
Course outline
8 topics · 1 hour
- 1 Negotiation vs. Persuasion
- 2 The Three Types of Negotiation
- 3 Negotiation Tactics
- 4 Three Types of Persuasion
- 5 Persuasion Tactics
- 6 Improving Your Negotiation and Persuasion Skills
- 7 Summary
- 8 Quiz
Guide to Negotiation and Persuasion
Free
Start learning- Certificate on completion
- Access on phone and desktop
- Interactive course
- Scenarios