Professional Skills
Giving Effective Feedback
Feedback is essential for growth. It helps us understand the impact we’re making in the workplace, how others see us, and how we can improve. But giving feedback isn’t always easy. And if the thought of it makes you uneasy, you’re not alone. So, how do you get past the nerves and share a clear, compassionate, and conci...
Skills you will build
About this course
Feedback is essential for growth. It helps us understand the impact we’re making in the workplace, how others see us, and how we can improve. But giving feedback isn’t always easy. And if the thought of it makes you uneasy, you’re not alone. So, how do you get past the nerves and share a clear, compassionate, and concise message? In this course, you’ll learn what feedback is, why it’s valuable, and how to overcome the fear of giving it. You’ll also learn to follow a step-by-step feedback process, deliver an effective message, and handle difficult reactions.
Course outline
10 topics · 1 hour
- 1 What Is Feedback?
- 2 The Value of Feedback
- 3 Overcoming the Fear of Giving Feedback
- 4 Following the Feedback Process
- 5 Crafting a Constructive Message
- 6 Why People React Negatively
- 7 Handling Difficult Reactions to Feedback
- 8 Do's and Don'ts
- 9 Summary
- 10 Quiz
Giving Effective Feedback
Free
Start learning- Certificate on completion
- Access on phone and desktop
- Interactive course
- Scenarios