Professional Skills
Emotional Intelligence - Part 5 - Relationship Management
Can you identify your emotions and understand why they’re happening? What about the emotions of others? Are you skilled at spotting and responding to their cues? Those with high emotional intelligence readily recognize their feelings, manage their reactions, and build positive interactions with others. A skill that lea...
Skills you will build
About this course
Can you identify your emotions and understand why they’re happening? What about the emotions of others? Are you skilled at spotting and responding to their cues? Those with high emotional intelligence readily recognize their feelings, manage their reactions, and build positive interactions with others. A skill that leads to success inside and outside the office, emotional intelligence is well worth refining. In this course, you’ll first unpack what emotional intelligence is. Then you’ll learn to boost your emotional intelligence skills by strengthening your personal and social competence.
Course outline
8 topics · 45 min
- 1 Relationship Management
- 2 How Much Emotion Should You Share at Work?
- 3 Improving with Feedbacks
- 4 Effective Communication
- 5 Dealing with Difficult Conversations
- 6 Being an Inspiring Leader
- 7 Developing Professional Relationships
- 8 Quiz
Emotional Intelligence - Part 5 - Relationship Management
Free
Start learning- Certificate on completion
- Access on phone and desktop
- Interactive course
- Scenarios