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Professional Skills

Emotional Intelligence - Part 1 - Overview

Can you identify your emotions and understand why they’re happening? What about the emotions of others? Are you skilled at spotting and responding to their cues? Those with high emotional intelligence readily recognize their feelings, manage their reactions, and build positive interactions with others. A skill that lea...

1 lesson 45 min Beginner Online, at your own pace

Skills you will build

Emotional Intelligence Empathy Self-Awareness

About this course

Can you identify your emotions and understand why they’re happening? What about the emotions of others? Are you skilled at spotting and responding to their cues? Those with high emotional intelligence readily recognize their feelings, manage their reactions, and build positive interactions with others. A skill that leads to success inside and outside the office, emotional intelligence is well worth refining. In this course, you’ll first unpack what emotional intelligence is. Then you’ll learn to boost your emotional intelligence skills by strengthening your personal and social competence.

Course outline

8 topics · 45 min

  1. 1 What is Emotional Intelligence?
  2. 2 What are Emotions?
  3. 3 How does EQ Work in the Brain?
  4. 4 Importance of Dealing with Emotions
  5. 5 Understanding Your Emotions
  6. 6 Leadership and Emotional Intelligence
  7. 7 Express Your Emotions
  8. 8 Developing Emotional Intelligence

Emotional Intelligence - Part 1 - Overview

Free

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  • Certificate on completion
  • Access on phone and desktop
  • Interactive course
  • Scenarios
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