Leadership
Crisis Management
The phone rings. An explosion has ripped through one of your manufacturing plants. Two people have been killed, and a dozen others are injured. The media have picked up the story, and reporters are already on site. So, what do you do? How do you respond? How will you move to minimize the damage and take control of the...
Skills you will build
About this course
The phone rings. An explosion has ripped through one of your manufacturing plants. Two people have been killed, and a dozen others are injured. The media have picked up the story, and reporters are already on site. So, what do you do? How do you respond? How will you move to minimize the damage and take control of the situation? How do you lead others through a crisis – and land on your feet? This course will help. You’ll learn to prepare for, and potentially prevent, crises before they occur. And, if disaster does strike, you’ll get tools to help you respond and recover.
Course outline
7 topics · 65 min
- 1 An Introduction to Crisis Management
- 2 Types of Business Crises
- 3 Preventing and Preparing for a Crisis
- 4 Responding to a Crisis
- 5 Recovery After a Crisis
- 6 Summary
- 7 Quiz
Crisis Management
Free
Start learning- Certificate on completion
- Access on phone and desktop
- Interactive course
- Scenarios