Professional Skills
Communication Fundamentals
You’re unlikely to see a job description without these words: “Must have excellent communication skills.” But have you ever found yourself wondering what that means – or how to demonstrate you’re a good communicator? In this course, you’ll learn how to define communication, the types of communication we use at work, ho...
Skills you will build
About this course
You’re unlikely to see a job description without these words: “Must have excellent communication skills.” But have you ever found yourself wondering what that means – or how to demonstrate you’re a good communicator? In this course, you’ll learn how to define communication, the types of communication we use at work, how to choose the right delivery method for your message, and how to remove barriers to having it understood.
Course outline
8 topics · 1 hour
- 1 What Is Communication?
- 2 Why Does Communication Fail?
- 3 Why Communication Skills Matter to Your Professional Success
- 4 How to Use Verbal, Nonverbal, and Written Communication
- 5 Choosing the Right Communication Medium
- 6 How to Remove Five Common Communication Barriers
- 7 Summary
- 8 Quiz
Communication Fundamentals
Free
Start learning- Certificate on completion
- Access on phone and desktop
- Interactive course
- Scenarios