Personal Development
Business Emailing, Phone, and Messaging etiquettes
Electronic modes of communication are one of the mainstays of professional communication because they are convenient and offer a wide range of functionalities. With increasing international business partnerships and employment contracts, as well as pandemic-related lockdown orders, electronic communication’s use has su...
Skills you will build
About this course
Electronic modes of communication are one of the mainstays of professional communication because they are convenient and offer a wide range of functionalities. With increasing international business partnerships and employment contracts, as well as pandemic-related lockdown orders, electronic communication’s use has surged even further. As with most business communication, there are certain etiquette rules that govern professional electronic correspondence. Adhering to these rules can make or break you or your company’s impression.
Course outline
4 topics · 30 min
- 1 Email Etiquette
- 2 Telephonic Etiquette – Business Phone Calls
- 3 Instant Messaging in a Business Setting
- 4 Quiz
Business Emailing, Phone, and Messaging etiquettes
Free
Start learning- Certificate on completion
- Access on phone and desktop
- Interactive course
- Knowledge checks