Leadership
Advanced Problem-Solving
Being an effective problem-solver is a useful skill in any line of work. Whether it’s a small issue or a complex dilemma, understanding how to solve problems efficiently and effectively gives you an advantage in work and life. But how do you become a great problem-solver? Exceptional problem-solvers don’t just rely on...
Skills you will build
About this course
Being an effective problem-solver is a useful skill in any line of work. Whether it’s a small issue or a complex dilemma, understanding how to solve problems efficiently and effectively gives you an advantage in work and life. But how do you become a great problem-solver? Exceptional problem-solvers don’t just rely on gut instinct. Rather, they’ve built up a repertoire of skills, strategies, and processes, along with the ability to identify which problem-solving approach – or combination of approaches – will work best to navigate a given situation. In other words, being able to solve problems isn’t a natural talent – it’s a skill that anyone can learn.
Course outline
8 topics · 70 min
- 1 Introduction
- 2 Divergent vs. Convergent Thinking
- 3 The Risk of Heuristics in Problem-Solving
- 4 Reframing Problems for Innovative Solutions
- 5 Design Thinking vs. Traditional Problem-Solving
- 6 Knowledge Check
- 7 Summary
- 8 Quiz
Advanced Problem-Solving
Free
Start learning- Certificate on completion
- Access on phone and desktop
- Interactive course
- Scenarios