Professional Skills
A Guide to Workplace Professionalism
What does it mean to be a professional at work? And how does professional behavior affect your career? These questions and more provide the foundation for this course on workplace professionalism. Here, you’ll learn the basics of professional behavior at work with examples of do’s and don’ts in real-world scenarios. Th...
Skills you will build
About this course
What does it mean to be a professional at work? And how does professional behavior affect your career? These questions and more provide the foundation for this course on workplace professionalism. Here, you’ll learn the basics of professional behavior at work with examples of do’s and don’ts in real-world scenarios. Then, you’ll learn the fundamentals of professional communication, whether through emails, phone calls, or other formal and informal situations. When finished, you’ll understand how to build professionalism into every aspect of your job.
Course outline
7 topics · 1 hour
- 1 The Fundamentals of Workplace Professionalism
- 2 How to Write Professional Business Emails
- 3 Phone Etiquette for Professionals
- 4 Formal vs. Informal Communication
- 5 Check Your Understanding
- 6 Summary
- 7 Quiz
A Guide to Workplace Professionalism
Free
Start learning- Certificate on completion
- Access on phone and desktop
- Interactive course
- Scenarios